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Prijzen 2010
Panorama
Rides
654 € Extra kosten
1 Persoons
kamer +
145 €
Kinder Prijzen
• 0 – 2
jaar, gratis Leest u voor het boeken de gedetaileerde Algemene voorwaarden, zie onderaan. |
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| Algemene Voorwaarden The following conditions form your contract with Odysseia. You are requested to read them carefully. 1. Making your booking To make your booking you must complete our booking form. The first named person (who must be at least 18 years of age) on behalf of all persons named on the booking form. The first named person confirms that he/she and all persons named on the booking form are fully aware of and accept the booking conditions. The first named person will be responsible for all payments due in respect of arrangements purchased. The booking form must then be forwarded to us together with a deposit equal to 20% of the holiday price or any other amount as advised to you by Odysseia. If the booking is 4 weeks or less before departure the full payment must be made at the time of booking. Once we have received your booking form and all appropriate payments, we will, subject to availability, confirm your holiday by issuing a confirmation invoice. Please check this invoice carefully as soon as you receive it and raise any queries you have immediately. No responsibility will be accepted by us if you do not inform us of any discrepancies within 10 working days of the issue of the confirmation invoice. 2. Your contract Your contract with Odysseia comes into existence when we issue such a confirmation invoice. This contract and all matters arising from it are governed by Greek law and both parties submit to the exclusive jurisdiction of the Greek Courts. 3. Payment The balance of the price must be received by us not less than 4 weeks before departure. After we have dispatched our confirmation invoice no further reminders will be sent. If payment is not received in full and on time we will be entitled to treat the booking as cancelled by you and apply the cancellation charges set out in paragraph 6 below. 4. The cost of your holiday Odysseia reserves the right to increase or decrease the prices previously quoted for holiday arrangements before a booking is confirmed. You will be given the correct current price for your chosen arrangements at the time of booking. 5. If you change your booking Should you wish to make any changes to your holiday after it has been confirmed, the person who signed the relevant booking form must advise us in writing. Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests. An amendment fee of 30 Euro per person will be payable to us for each change, together with any costs incurred by us and any costs or charges incurred or imposed by any of our suppliers. These charges are payable whether or not we are able to make the requested changes. 6. If you cancel your booking A booking with us may be cancelled at any time before the departure date by the person who signed the relevant booking form by notifying us in writing. The date of cancellation will be the date written notice is received by us, so it is recommended to use recorded delivery. The following charges, expressed as a percentage of the total holiday price, will be payable to Odysseia by the person making the cancellation. Charges depend on the date cancellation is received. Days before departure written notice is received: Cancellation charge: Up to 56 days deposit 42 to 56 days 50% less than 42 days 100% 7. Changes or cancellation by us The information and particulars included in the web site and in any information sheet or itinerary prepared by us has been carefully checked and great care is taken to ensure that such information and particulars are accurate at the time of publication. However itineraries are often planned far in advance and changes can occur. We reserve the right to make any changes to any published details (including, subject to paragraph 4, prices) and itinerary at any time. If you contact us about a proposed booking and changes have been made to the published information, we will endeavour to inform you of all such changes before your booking is confirmed. Once your booking has been confirmed we will try to ensure your trip is run as booked but in very rare circumstances it may be necessary to make changes after confirmation and we must reserve the right to do so. Any necessary changes will usually be minor but very occasionally it may be necessary to make a ‘significant change’. A significant change is a change in dates, a change to a lower standard of accommodation for the whole or a significant proportion of the trip, or a change to the whole or a significant proportion of your riding program. Where such a significant change is necessary we will notify you and give you three choices, to i) accept the change; or ii) cancel and (subject to paragraphs 8 and 9 which apply when change is necessary as a result of force majeure or low bookings) and receive a full refund other than amendment charges paid; or iii) if we are able to offer you one, book a substitute trip provided that if the substitute trip is more expensive than the original, you pay the difference in cost; if the substitute trip is less expensive the difference will be refunded to you. If you choose to cancel and receive a full refund under these circumstances you will also be entitled to compensation as set out in below. Our liability to you if significant changes are necessary is limited to offering you these choices and to compensation as set out below if appropriate. Where it is necessary to make minor changes to your arrangements (i.e. any change that is not a significant change as set out above) we will try to notify you but we are not obliged to give you, and you are not entitled to receive any refund or compensation as a result of minor changes. If we are obliged to cancel your holiday for any reason other than i) a fault of yours (including non payment by you of any money due), ii) as a result of force majeure as defined in paragraph eight (paragraph 8 then applies) or iii) low bookings (paragraph 9 then applies), we will offer you a substitute holiday if one is available. If you book a substitute which is less expensive than the original we will refund you the difference in price. If the substitute is more expensive, you must pay the difference. If you do not wish to book a substitute or we cannot offer you one, we will give you a full refund except for insurance premiums/amendment charges paid. In addition you will be entitled to cancellation compensation as follows: Date of cancellation/change Compensation 42 days or more before commencement 10 Euro less than 42 days before commencement 30 Euro 8. Force Majeure In the terms of a contract with us "force majeure" means unusual or unforeseeable circumstances beyond the control of Odysseia and the consequences of which neither Odysseia nor its suppliers, even with all due care, could foresee or . It includes but is not limited to riot, civil unrest, war, terrorist activity and the threat of any of the foregoing, industrial dispute, natural disaster, extreme adverse weather conditions, fire and similar events outside our control. It also includes any event or circumstance which the Foreign Office in Greece considers hazardous or threatening to tourists and as a result of which it is advising against non-essential travel to the country concerned. On extremely rare occasions, circumstances or events which amount to force majeure may affect the area to which you plan to travel. As a result Odysseia and its suppliers may be unable to perform or complete the arrangements booked and may be obliged to change, cancel or curtail such arrangements at short notice. In these very unusual circumstances we will so our utmost to make suitable alternative arrangements for you but we will not be liable for a failure to do so, nor for any failure to provide the arrangements as originally booked. We will not compensate you for any losses or expenses that you may incur as a result of changes or cancellations due to force majeure. We will only refund you payments for arrangements that are cancelled or curtailed as a result of force majeure if and to the extent that we obtain refunds from our suppliers in respect of the same arrangements. Where we are able to make acceptable alternative arrangements for you, the cost of these shall be deducted from any such refunds we obtain and you will pay any additional costs. If circumstances which amount to force majeure exist before you commence your holiday but you are still able and wish to travel to your holiday destination and begin/continue with the arrangements as booked or altered in some way, we may require you to sign an acknowledgement accepting any risks involved before you start or continue with the arrangements. 9. Low bookings Occasionally prices quoted for holiday arrangements assume a minimum number of participants. If this is the case we will notify you before your booking is confirmed. If the minimum number is not reached by the due date for the payment of your balance (4 weeks before the commencement of the holiday), we reserve the right to; a) cancel the departure or; b) postpone the due date for payment of the balance until four weeks before the start date or; c) with your agreement, continue with the arrangements for fewer participants at the necessary supplement payable by you. If we cancel as in option a) we will notify you in writing and will refund in full any deposit or other payment made to us by you for the arrangements (other than insurance premiums or amendment charges paid). If we postpone the payment date as in option b) we will notify you and then, before the new payment date, we will in writing either confirm the departure or notify you that the trip is cancelled. In the latter case we will also give you a full and prompt refund of any deposit or other payments made by you to us for the arrangements (other than amendment charges paid). Cancellations for low bookings will not be made less than 3 weeks before the start date. 10. Insurance There are risks involved in adventure trips like those offered by Odysseia. Accidents can and occasionally do occur. Therefore it is a condition of your booking with Odysseia that you take out a suitable travel insurance covering you for all medical expenses, injury, death and liability as well as cancellation and curtailment, baggage and personal effects for the entire duration of your trip. You must make sure there are no exclusion clauses limiting protection for the type of activities included in your holiday. Although insurance is your sole responsibility we may require evidence of suitable cover before accepting your booking. 11. Liability Whilst riding or in the vicinity of horses in the care of the operator or guide of your trip you must comply with the instructions of that person. It is a condition of your booking that you accept that the aforementioned guide or operator is entitled to require you to dismount or to refuse to allow you to ride if for any reason, including your inability, behaviour or health, they consider that you may endanger the safety or welfare of any person or the horses. If so required you have no claim and will not be entitled to any compensation or refund. You acknowledge that there are risks involved in horse riding and confirm that you are fully aware of and accept these risks. You are strongly advised for your own safety to wear a hard hat whilst in the vicinity of horses. You understand that you may be required to sign a separate acknowledgement and acceptance of personal liability by the local supplier before being allowed to ride, and if you are not allowed to ride because you refuse to sign, you will have no claim against Odysseia or the supplier and will not be entitled to any refund or compensation. In addition Odysseia’ liability is subject to the following limitations : liability other than for death or personal injury is limited to such amount as is reasonable taking into account the cost of the arrangements booked with us and the extent to which your enjoyment of them has been affected but (without prejudice to that) will not in any event exceed twice the cost of the arrangements booked for the person affected (excluding any amendment fees). In the case of loss and/or damage to and/or of luggage or personal possessions (including money) , our liability is limited to 25 Euro per person as you are assumed to have taken out adequate insurance at the time of booking. Please note we cannot accept liability for any damage, loss, expense or other sum(s) of any description which i) on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have you would suffer or incur if we breached our contract with you or; ii) did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Additionally we cannot accept liability for any business losses. In all cases, the liability of Odysseia in relation to any service is limited in accordance with the provisions of all international conventions relating to the provision of such services as if Odysseia was a supplier of the services in question for the purpose of the relevant convention. 12. Travel documents General information regarding passport requirements, visa and health formalities. Such matters are subject to change and you must check current requirements before departure. It is your responsibility to ensure that you have all the necessary documentation for your holiday and Odysseia will nor be held responsible for your not complying with requirements current at the time of your departure or any losses or costs incurred from such omission on your part. You are responsible for travel arrangements to and from the agreed meeting point. 13. If you have a problem If you have a complaint or grievance whilst on holiday you must immediately inform the guide or operator of your trip so that he/she can try to put it right. If the matter cannot be resolved locally and you wish to make a complaint, you should telephone or fax Odysseia if practicable. In any case you must notify us in writing, giving full details of the complaint, such that it reaches us not later than 21 days after the last day of your holiday. If you fail to do either of these things we cannot accept responsibility for the matter giving rise to your grievance, having been unable to put it right immediately or investigate it at the appropriate time. 14. Special requests Although we will endeavour to pass any reasonable requests on to the relevant supplier, we regret we cannot promise that any request will be complied with unless we have specifically confirmed this in writing. Confirmation that a special request has been noted or passed on to a supplier or the inclusion of the special request on your confirmation or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability. 15. Behaviour When you book a holiday with us, you accept responsibility for any damage or loss caused by you or any member of your party. Proper payment for any such damage or loss must be made at the time, directly to the accommodation owner or manager or other appropriate party. If you fail to do so, you must indemnify us against any claims (including legal costs) subsequently made against us as a result of your actions. We expect all clients to have consideration for other people. If in our opinion or in the opinion of any other person in authority any person behaves in such a way as to cause or be likely to cause distress, danger or annoyance to any third party or damage to property, we reserve the right to terminate the holiday arrangements of that person without notice. In this situation, our responsibilities toward that person (including any return transport arrangements) will immediately cease and we will not be responsible for meeting any costs or expenses that they may incur as a result. We will not make any refunds or pay any compensation. 16. General You agree that any photographs or film taken during a holiday arranged through us may be used by us in any publication or for promotional purposes. |
